These Terms of Service govern your use of dhowcruisedubaiae.com, our installable app, customer accounts and live chat (together, the "Service"), operated by Blue Coast Travel and Tourism LLC. Bookings themselves are covered by our Booking Terms & Conditions. By using the Service you agree to these terms.
1. Using the Service
- You must be at least 18 years old to make a booking or create an account.
- Use the Service only for lawful, personal purposes — to find information and make genuine bookings.
- Do not attempt to disrupt, overload, scrape, reverse-engineer or gain unauthorised access to the Service or to other users' data.
- Do not submit false bookings, other people's details without permission, or messages that are abusive, misleading or unlawful.
2. Accounts
You are responsible for keeping your login details confidential and for activity under your account. Tell us immediately at [email protected] if you think your account has been misused. We may suspend accounts used in breach of these terms.
3. Live chat, WhatsApp and email
Our team answers messages as quickly as possible but response times are not guaranteed. Information given in chat is confirmed only when it appears in your written booking confirmation. Conversations may be stored to help us serve you and to improve our service.
4. Reviews and content you send
When you post a review or send photos, you confirm they are your own honest experience and you allow us to display them on our website and marketing. We may edit for length or remove content that is offensive, unlawful, unrelated or identifies other people.
5. Prices and availability
We work to keep prices, timings and availability accurate, but errors can occur. If a clear pricing error is found, we will contact you before confirming and you may cancel without charge.
6. Intellectual property
The website design, text, logos, photos and videos belong to Blue Coast Travel and Tourism LLC or our partners and are protected by law. You may not copy, republish or use them commercially without written permission.
7. Links to other websites
The Service may link to third-party sites (for example maps, payment pages and social networks). We are not responsible for their content or privacy practices.
8. Availability of the Service
We aim to keep the Service available at all times but cannot guarantee it will be uninterrupted or error-free. We may change, suspend or withdraw features without notice.
9. Limitation of liability
The Service is provided "as is". To the extent permitted by law, we are not liable for losses arising from your use of, or inability to use, the Service, including indirect or consequential losses.
10. Changes to these terms
We may update these terms; the date at the top shows the current version. Continued use of the Service after changes means you accept them.
11. Law and contact
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Questions: [email protected] · +971 54 479 9379.